In a significant move towards transforming the digital payments landscape, Ola Cabs is set to introduce in-app UPI transactions for a more convenient and secure payment experience. Users will soon have the option to pay their drivers directly through the Ola app using UPI, adding another dimension to the existing payment methods.
CEO Bhavish Aggarwal announced the forthcoming feature, which is scheduled to launch in Bengaluru by the end of this week, with a nationwide rollout anticipated by the end of December. This strategic enhancement aims to streamline the payment process, offering Ola users an additional seamless and familiar payment option.
Aggarwal explained, “You’ll be able to use UPI to pay the driver directly through the Ola app just like UPI is used daily. Driver app will show a QR if you want to scan. More than 2 million drivers on Ola will join the likes of millions of UPI merchants overnight. Going live end of next week in Bengaluru and end of December nationally.”
Currently, Ola users can pay using various methods, including cash, Ola Money, credit or debit cards, and Ola Money postpaid. The addition of UPI is poised to provide greater flexibility and ease for both riders and drivers alike.
This move also addresses concerns raised by drivers, as Ola and Uber traditionally operate on a weekly payout model. The delay in weekly payments has often led to cash flow challenges for drivers who bear immediate expenses such as fuel and repairs. The introduction of UPI transactions is expected to mitigate these concerns, offering a more efficient payout mechanism.
With technology-driven enhancements, Ola continues to prioritize user experience and driver welfare, marking a significant step forward in the evolution of ride-hailing services in India. Stay tuned for the launch of this innovative feature, set to redefine the way users pay for their Ola rides.