Concentrix strengthen its footprint in India with a new Customer Experience Center in Bhubaneswar

Concentrix strengthen its footprint in India with a new Customer Experience Center in Bhubaneswar

Global customer experience solutions and technology company, Concentrix, has opened a new state-of-the-art customer experience center in Bhubaneswar, India. The new center, spanning an area of 42,000 square feet, will have a seating capacity of 1,300+ and will support clients across various industry verticals. With the addition of Bhubaneswar, Concentrix now operates out of 14 cities in India, further expanding its presence in the country.

The center is located in the heart of the city and is equipped with state-of-the-art infrastructure and technology to optimize operational efficiency. The decision to establish the center in Bhubaneswar was driven by the city’s strategic location, skilled workforce, and business-friendly environment. The opening of the new center is expected to create job opportunities for local talent in Bhubaneswar and the surrounding areas.

Speaking at the inauguration, Chief Minister Naveen Patnaik stated that the launch of the Concentrix customer experience center in Bhubaneswar is a testament to the state’s commitment to promoting economic growth and creating job opportunities. He further added that the government is dedicated to providing necessary infrastructure and support to businesses to help them flourish.

Senior Vice President at Concentrix, Ravinder Rana, expressed excitement about the company’s expansion in Bhubaneswar, stating that the people-first practices, investments in learning and development, and growth opportunities should help the local talent realize their full potential. The new center is a significant milestone for Concentrix and demonstrates the company’s commitment to scaling its business and generating job opportunities in the region.

The Concentrix customer experience center in Bhubaneswar marks a significant step towards the company’s mission to improve customer experiences across the globe. The new site promises to deliver better services and job opportunities for the local community while contributing to the growth of the Indian economy.

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